Get in touch
Service & Support

Personal service straight from the manufacturer

Flexibility is our strength – we respond to individual requirements. Whether it's a spare part, maintenance or a technical question: at OSMA you always reach the same team that built your unit.

2 years

Warranty

Ex works

Spare parts from Obervellach

1 business day

Typical response time

Manufactured in Obervellach
No middlemen
Personal contact person
How we help

Three ways to get fast support

Whether it's a single spare part or a bigger maintenance issue – get in touch and we'll find the right solution together.

Spare parts ex works

We ship spare parts directly from Obervellach – even for units that have been in use for years. Just tell us your unit's model name.

Maintenance & repair

For technical issues, we support you with a quick remote diagnosis and, if needed, a repair or service visit.

Questions on operation & maintenance

Have a question about operating or caring for your unit? Just send us the model and your question – we reply personally, no automated queue.

Note: A digital manual for download isn't available online yet. Until then, we're happy to send you the right manual directly by email – just ask us with the model name.
Calculation Tool

Calculate disinfection solution

Convert a percentage directly into a mixing ratio – including the required amount of concentrate and water.

Go to calculation tool
Network of service & sales partners

Looking for a contact in your region – or want to become a partner yourself?

OSMA works with a network of competent service and sales partners across Europe. We're happy to connect you with the right contact near you.

Service request

Tell us what it's about.

Through our form, your inquiry goes straight to the right team – with no detours through an anonymous inbox.

Call Service request
✉️ Contact by email 📝 Contact form

Request callback